1. For some reason, the people who go to your store are rude. I have noticed it every time I have visited. Maybe you could hand out a booklet or something informing your customers of the existence of other people and encouraging them to say things like “excuse me” while in your store. Thoughts?

2. I don’t understand why the shelves I bought there in the past have doubled from $20 to $40. Is it because they sell well and have a huge profit margin? In any case, they are still black particle board that I have to put together myself.

3. Speaking of that, why does particle board, foam, and cheap fabric = $349? Please explain.

4. All of your sofas look like thrift store finds.

5. Since you are charging five cents for plastic bags now, I helped myself to a liberal amount of the free twine you have out front. I figure it’s only fair.

Thanks,
Joy Lanzendorfer

P.S. Someone…um…”used” one of your display toilets upstairs. Maybe you need to put up a sign, or include a section about that in the booklet I suggested. In any case, ew.